Coaching and Mentoring Skills (Neteffect Series)
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BeschreibungFor workforce development & contract corporate training courses in continuing education programs and undergraduate courses in business & student success programs. The NetEffect series is your one source for hands-on, applied texts for business "soft skills" training courses. The books in the NetEffect series are written by authors with experience in education and industry and contain real-world information and advice to help students develop the skills they need to succeed in today's workplace. Designed for any course where a brief, inexpensive, applied text is needed, the NetEffect series is ideal for use in continuing education departments. NetEffect is the complete solution to any business skills course or curriculum. The texts are supported by leader's guides, Companion Websites, free JWA Videos, and (selected titles) self-paced exercise guides.
Inhaltsverzeichnis1. Building Trust. 2. Showing Empathy. 3. Active Listening. 4. Using Influence Tactics. 5. Helping Others Set Goals. 6. Monitoring Performance. 7. Giving Feedback. 8. Encouraging Positive Actions. 9. Discouraging Negative Actions. 10. Training Team Members. 11. Helping Others Solve Problems. 12. Helping Difficult People. 13. Developing Proteges.
PortraitAn accomplished author, Andrew J. DuBrin, Ph.D., brings to his work years of research experience in business psychology. His research has been reported in Entrepreneur, Psychology Today, The Wall Street Journal, Fortune, Small Biz, and more than 100 other national magazines and local newspapers. An active speaker, Dr. DuBrin has appeared as a guest on over 350 radio and television shows. He has published numerous articles, textbooks, and well-publicized professional books. Dr. DuBrin received his Ph.D. from Michigan State University and is currently teaching leadership and organizational behavior at the Rochester Institute of Technology.
Pressestimmen"Understanding Performance is a helpful section for any supervisor ... Down-to-earth suggestions! ... Straightforward approach ... Great material with realistic illustrations ..." - Diane Paul, Trainer and Instructor "This is a practical, easy to read book that presents information that can be used immediately in a variety of circumstances ... I enjoyed the book very much." - Kristopher Blanchard "Practical skill-building exercises ... questions are thought-provoking ... The action plan-this is a practical, real-life tool that a reader can take away and implement." - Marnie Green, Management Education Group
Untertitel: 'Neteffect Series'. New. Sprache: Englisch.
Verlag: PRENTICE HALL
Erscheinungsdatum: Juni 2004
Seitenanzahl: 192 Seiten