Conflict Resolution

€ 30,49
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Dezember 2003



This is a volume in the Jossey-Bass Academic Administrator's Guide series of books designed to help new academic administrators deal with common issues they will face in their role as manager. This book includes tips and hands-on suggestions for identifying the sources of conflict, mediating conflict, and methods of resolution in an academic setting.


Preface. About the Authors. 1. Understanding conflict. 2. A framework for conflict analysis. 3. Intrapersonal conflict: the impact of stress and negative thinking. 4. Interpersonal conflict: Helping people who don't get along. 5. Intragroup conflict: the academic administrator as team leader. 6. Intergroup conflict: conflict on a larger scale. 7. Conflict intervention. 8. Collaborating with other departments to manage conflict. Recommended Reading. Index.


Sandra I. Cheldelin is an associate professor and former director of the Institute for Conflict Resolution at George Mason University in Fairfax, Virginia. She is a licensed psychologist and expert in organizational behavior, and coeditor of Conflict: From Analysis to Intervention. Ann F. Lucas is a consultant and professor emerita at Fairleigh Dickinson University, where she served as campus chair in the Department of Management and also the Department of Psychology. She is a diplomate of the American Board of Professional Psychology and author of Leading Academic Change and Strengthening Departmental Leadership both from Jossey-Bass.
EAN: 9780787960537
ISBN: 0787960535
Untertitel: Sprache: Englisch.
Erscheinungsdatum: Dezember 2003
Seitenanzahl: 110 Seiten
Format: kartoniert
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