The Intellectual Capital of Schools: Measuring and Managing Knowledge, Responsibility and Reward: Lessons from the Commercial Sector

€ 211,99
Lieferbar innert 2 Wochen
Februar 2004



A teacher may get good, even astounding, results from his pupils while he is teaching them and yet not be a good teacher; because it may be that, while his pupils are directly under his influence, he raises them to a height which is not natural to them, without fostering their own capacities for work at this level, so that they immediately decline again as soon as the teacher leaves the classroom. Ludwig Wittgenstein, 1889 - 1951. It is difficult to measure effectiveness in not-for-profit organisations like schools, colleges and universities. There is no 'bottom-line' against which to gauge performance, they have limited technical development and managers struggle to make meaningful comparisons between outcomes and targets. In education, well-publicised attempts have been made to establish - some would say impose - a set of criteria by which organisations judge success or failure. These have been largely subjective - the percentage of inspected classes regarded as good, the extent to which staff is involved in decision making, the appropriateness of the leadership shown by senior managers, and so on - if occasionally peppered with quantitative measures, like the percentage of students achieving certain grades in public examinations, to sustain the illusion of objectivity. This is not to fault the aspiration necessarily, though initially at least it created a surveillance culture in schools that did justice to neither the inspected nor the argument for inspection. Happily, this is changing.


1: Introduction to the concept of intellectual capital
The post-industrial business environment
Managing intellectual capital
A theory of intellectual capital for schools
Summary 2: Constructing a typology for intellectual capital
Thinking capital
Non-thinking capital
Flows of intellectual capital
New language; new measures
Summary 3: The measurement of responsibility
Job descriptions for salaried jobs
The measurement of responsibility
Manual and hourly-rated work
The totality of work
Summary 4: A new Profile Guide Chart method for job evaluation in schools
A Profile Guide Chart method for use in schools
The scales on the Guide Charts
Post evaluation cross checks and correlation
Examples of evaluation using Guide Charts
Summary 5: Pay and incentives in an education setting
Performance related pay for teachers: moral hazard, adverse selection and principal-agent resistance
Conflict between the individual and the collective
Paying employees on the basis of output
Summary 6: The retention of intellectual capital: managing continuity
Conceptualising knowledge continuity management
Challenges to knowledge continuity
The benefits of knowledge continuity management
Knowledge continuity management in practice
Summary 7: Implementing a knowledge continuity initiative: an adjunct of lessons from practice
Prioritising critical processes
Mapping critical processes
The knowledge continuity audit and implementing a continuity initiative
The value of networks and team-working to knowledge continuity management
Reshaping an organisation as a network of teams
Supporting networking within and between schools
Barriers to intellectual capital networking and knowledge continuity management
Observations on team networking in intellectual capital schools
Summary 8: Intellectual capital metrics
Gauging the organisational importance of intellectual capital
Identifying and analysing intangible assets
Exploiting intangible assets
Measuring the efficiency of knowledge work and knowledge workers
Putting a value on intellectual capital
Summary Conclusion
Appendix: Two-sided mixed-motive games of strategy: four archetypes
EAN: 9781402019326
ISBN: 1402019327
Untertitel: Measuring and Managing Knowledge, Responsibility and Reward: Lessons from the Commercial Sector. 2004. Auflage. Sprache: Englisch.
Erscheinungsdatum: Februar 2004
Seitenanzahl: 162 Seiten
Format: gebunden
Es gibt zu diesem Artikel noch keine Bewertungen.Kundenbewertung schreiben