EBOOK

Managing Core Public Services

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Dezember 1998

Beschreibung

Beschreibung

This major text for students of public services management combines well--developed management theory with research from a range of countries including Germany, Holland, Ireland, New Zealand, Sweden and the UK.

Inhaltsverzeichnis

Acknowledgements. List of Tables. List of Figures. Glossary of Terms. List of Acronyms and Abbreviations. 1. Introduction. 2. Managing the Core Public Services. 3. Service Delivery -- Meeting Citizen Needs. 4. Managing Resources for Social Gain. 5. Strategic Control of Core Public Services. 6. Organizational Structures for Effective Service Delivery. 7. Managing Professionals. 8. Review of Reform Programmes. References. Appendix. Index.

Portrait

David McKevitt is Senior Lecturer at the University of Limerick, Eire. He is also the co--editor of Cases in Public Services Management with Alan Lawton (Blackwell, 1995).
EAN: 9780631193111
ISBN: 0631193111
Untertitel: Sprache: Englisch.
Verlag: BLACKWELL PUBL
Erscheinungsdatum: Dezember 1998
Seitenanzahl: 304 Seiten
Format: gebunden
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